Poets House Hotel - Ely

Charming decor with unique touches throughout.

The breakfast service was slow and the food quality lacked variety.

The unit we got was spotless with what could be better, great bathroom, for example.

Thank you for an extra special stay. Romantic, impeccably clean place, worth its 4 stars. It offers perfect and magnificent location very close to the golf club, centre of town and the cathedral in 2 minutes.

romantic getaway shines with fine cathedral views and good copper bathtubs

Gorgeous spacious room overlooking Ely Cathedral.

We loved the spacious room with a unique copper bathtub and beautiful decor. Plus, the garden was perfect.

The huge copper bath was a luxurious treat after a long day, and the imaginative seasonal dinner left us delighted. Staff attention was perfect, striking a balance of helpfulness without being intrusive.

Upon arrival, the room felt uncomfortably hot due to a broken sash window. Although air conditioning resolved the issue once discovered, a clearer instruction at check-in would have eliminated confusion. Parking is a trek from the hotel. While drop-off is quick, the public car park requires a 5-minute walk, which can be a consideration for those with mobility issues. The bathroom could use towel racks for convenience post-shower, and the bedroom layout felt cramped with limited socket availability. Breakfast had good poached eggs but lacked variety, not meeting the expectations set for hotel dining at this price point.

We had a fantastic stay with gorgeous views every morning, and the local breakfast was a delicious surprise! I would definitely return for the enormous and cozy bathtub!

Great location near iconic sites, but Wi-Fi was unreliable .

We loved exploring the children's poems and checking out the captivating live event voices in the cozy lounge. The copper bath in our room was a quirky touch, and the breakfast hit the spot. Just a heads up, parking is off-site, which might be a hassle in bad weather.

Checking in was a bit chaotic with an inexperienced staff member. It felt a little disorganized at times.

The stay was quite enjoyable, especially with the spacious room that featured a unique copper bathtub. The dining experience was delightful, with a breakfast that had plenty of options to choose from. One highlight was the charming children's poems displayed in the lobby, which added a nice touch to the atmosphere. The location was perfect, allowing easy access to many attractions in the area. I did find the check-in process a bit chaotic, as the staff seemed inexperienced at the time.

Luxurious room features, beautiful garden area, views of Ely Cathedral

Limited on-site parking could cause inconvenience!!! A more dynamic dining menu with daily changes might attract more guests and enhance the dining experience even further!!!

The room had lovely decor, but the uncleaned space was disappointing.

great staff but lack of room amenities

The restaurant staff were attentive, our dining experience was enjoyable without being intrusive. We also appreciated the fine garden view from our room.

The lack of certain amenities in the room was a bit disappointing.

Our stay with friends was fantastic! We loved the children's poems in the lobby and the wooden card catalog that offered writing prompts. The location is perfect, close to many attractions. Breakfast was well cooked, and the staff were friendly. If you're planning a group trip, this place is a great choice!